1. How Do I File A Complaint Against An HRPA Registrant?
A complaint against an HRPA registrant can be filed by anyone, including a member of the public, a fellow HRPA registrant or the Registrar on behalf of HRPA. All complaints must be submitted in writing by completing the Complaint FormMore information on what should be included in the complaint and HRPA’s complaints process can be found here.

HRPA can only act on complaints filed against registrants of HRPA.

2. How Do I Determine If an Individual is a Registrant of HRPA?
Please consult the Public Register. We are obligated under the Registered  Human Resources Professionals Act, 2013  to maintain a public registrar that lists the status of all current and past members and students.

  1. WHAT IS THE DIFFERENCE BETWEEN THE DESIGNATIONS YOU OFFER? WHICH ONE IS RIGHT FOR ME?
    HRPA offers three designations, with the key difference between them being the level of experience and competency expected. Different requirements need to be met in order to achieve each designation. We encourage candidates to review the requirements and reflect on their experience and goals to determine which designation(s) to pursue. You can learn more about HRPA’s designations here.
  2. HOW DO I ACHIEVE THE CHRP DESIGNATION?
    There are five requirements to achieve the CHRP. Please click the link to learn more about each requirement.

    1. The Registration Requirement: Become a Registrant of HRPA
      Review the different registration classes to determine which is most appropriate for you and then click “Join Now” to start the process by completing your online application.
    2. The Coursework Requirement
      The Coursework Requirement can be fulfilled one of two ways: the Course-by-course Approach OR the Alternate Route. Please note that courses towards the Coursework Requirement can be completed before joining HRPA. However, you must be a registrant to have your transcript or Alternate Route application assessed.
    3. The Exam Requirement (CHRP or CHRL Knowledge Exam)
      Those pursuing the CHRP may write either the CHRP Knowledge Exam or the CHRL Knowledge Exam. In order to be eligible to write the exam, you must be a member or student in good standing and have met the Coursework Requirement.
    4. The Employment Law Exam
      Those pursuing the CHRP may write either the CHRP Employment Law Exam or the CHRL Employment Law Exam. In order to be eligible to write the Employment Law Exam, you must be a member or student in good standing and have passed the CHRP or CHRL Knowledge Exam.
    5. The Job Ready Program
      The Job Ready Program is an online training module that takes approximately four hours to complete. You must have passed the Employment Law Exam in order to access the program.
  3. HOW DO I ACHIEVE THE CHRL DESIGNATION?
    There are currently six requirements to achieve the CHRL. Please click the link to find out more about each requirement.

    1. The Registration Requirement: Become a Registrant of HRPA
      Review the different registration classes to determine which is most appropriate for you and then click “Join Now” to start the process by completing your online application.
    2. The Coursework Requirement
      The Coursework Requirement can be fulfilled one of two ways: the Course-by-course Approach OR the Alternate Route. Please note that courses towards the Coursework Requirement can be completed before joining HRPA. However, you must be a registrant to have your transcript or Alternate Route application assessed.
    3. The Exam Requirement (CHRL Knowledge Exam)
      Those pursuing the CHRL must write the CHRL Knowledge Exam. In order to be eligible to write the exam, you must be a member or student in good standing and have met the Coursework Requirement.
    4. The Employment Law Exam
      Those pursuing the CHRL must write the CHRL Employment Law Exam. In order to be eligible to write the Employment Law Exam, you must be a member or student in good standing and have passed the CHRL Knowledge Exam.
    5. The Degree RequirementThe degree requirement ensures that HR professionals possess the generic competencies necessary to perform HR Roles at a professional level.  The degree requirement is separate from the Coursework Requirement.
    6. The Experience Requirement
      Candidates for the CHRL are expected to demonstrate a minimum of three years’ experience at the professional level through the Validation of Experience (VOE) application to obtain the designation.Additional requirements, such as the Professional Program, will be implemented in the coming years. Please check the CHRL section of our website, linked to above, for more information as it becomes available.
  4. HOW DO I ACHIEVE THE CHRE DESIGNATION?
    CHRE designations are awarded after a review of a written application outlining the registrant’s executive-level HR experience by a panel of CHRE designates trained in the designation assessment process. For more information about the application process and the CHRE competencies.
  5. HOW LONG WILL IT TAKE TO GET MY DESIGNATION?
    It varies for each person. Variables such as the path you choose to fulfill the Coursework Requirement, the exam schedule, your level of HR experience, and your personal responsibilities and commitments will all affect how long it takes to complete the process.
  6. WHAT SCHOOLS OFFER COURSES THAT HRPA WILL RECOGNIZE?
    More than 40 post-secondary academic institutions across Ontario offer HRPA-approved courses, which can be used toward the Coursework Requirement for both the CHRP and CHRL designations. A complete listing per institution is available online through our School Search Tool. HRPA also offers courses through our Online Academic Program.
  7. I’VE COMPLETED MY COURSES TO FULFIL THE COURSEWORK REQUIREMENT. HOW DO I SUBMIT MY TRANSCRIPT FOR ASSESSMENT?
    We accept original, hard copy transcripts submitted by mail only. Please also complete and submit a Transcript Assessment Form online.
  1. I’M A PRACTIONER/STUDENT/ALLIED PROFESSIONAL. DOES THE CPD REQUIREMENT APPLY TO ME?

    No. You only need to acquire CPD hours if you hold one of the designations. Practitioners, Students, and Allied Professionals are not subject to the CPD requirement.

  2. WHEN IS MY CPD LOG DUE?

    CPD logs are due every three years. The submission deadline is May 31 in the year your current CPD cycle ends. To view your CPD cycle, login to your account, navigate to your dashboard, and click the “Continuing Professional Development” link. This will take you to your log where you can view when your CPD cycle ends and any activities you have logged to date. More information on CPD.

    If you need an extension to your CPD period, please review our CPD Extension Policy and Request Form.

  3. HOW DO I UPDATE MY CPD LOG?

    Please see our step by step guide.

  4. HOW DO I KNOW WHAT QUALIFIES FOR CPD?

    The essential requirement for CPD eligibility is that the activity is linked directly to one or more of the CPD objectives listed in the Continuing Professional Development Guide.

  1. HOW DO I JOIN HRPA – AND CAN I JOIN EVEN IF I DON’T CURRENTLY LIVE IN CANADA?

    You can join HRPA online at any time throughout the year – regardless of where you live. To join, simply complete our online registration application. If you are unable to join online for any reason, please email registration@hrpa.ca for assistance.

    Please note: while the online registration application can be accessed on most current mobile devices, unfortunately it will not work on some older models. As such, we would recommend using a computer instead.

  2. WHAT ARE THE DIFFERENT CLASSES OF REGISTRATION?

    As a new applicant there are three classes of registration you may be eligible for:

    Allied Professional, for applicants who are already registered with another regulatory body;

    Student, for applicants who are taking at least three HR courses per semester and are not working full-time; and

    Practitioner, for all other applicants regardless of whether they are currently working in HR.

    For detailed information about each registration class. Please read the eligibility criteria for each registration class before proceeding.

  3. HOW MUCH DOES REGISTRATION AS A MEMBER OR STUDENT COST?

    The registration dues are based on the registration class you’re applying for. For an overview of the different classes and dues.

    HRPA’s registration year runs from June 1st–May 31st and dues are charged on a monthly pro-rated basis. This means your initial registration dues are reflective of the number of months you are signing up for, up until the next May 31st. All registrations expire each year on May 31st and renewal is required should you wish to continue your registration with HRPA. If you do not wish to renew your resignation, then you should complete and submit a Resignation Form prior to May 31st.

  4. I ACCIDENTALLY CLOSED THE ONLINE REGISTRATION. HOW DO I CONTINUE WHERE I LEFT OFF?

    Please follow the instructions below:

    1. Click on “Login” below the Menu [INSERT A SCREENSHOT OF THE NEW LAYOUT]
    2. Enter the email address you used when you created the account and your password
    3. Click on “Dashboard” below the Search icon
    4. From your Dashboard click on the ” Not Registered? Start a New Registration Application” button and go through the five (5) steps until you reach the checkout page
    5. Click on “Express Check-Out” and enter payment information then click on “Submit Order”
    6. A receipt will be sent via email once the payment is processed
  5. WHAT HAPPENS AFTER I SUBMIT MY APPLICATION?

    Once your application has been received and the payment has been processed, a receipt will be sent via email. Your application will then be reviewed by the Office of the Registrar. If everything is in order, your application will be approved (approximately 5-10 business days) and your name will be added to HRPA’s online Public Register. At that time, you will receive a welcome email and you will begin to enjoy all of the benefits of joining HRPA.

    Please note: If there is outstanding supporting documentation required for your registration class, or if you answered yes to one of the Good Character Questions in the online application, a staff member will contact you regarding next steps.

  6. I AM A NEW IMMIGRANT – HOW DO I JOIN?

    Applicants who newly immigrated to Canada within the last two years (based on the date noted in your permanent residence card or open work permit) may be eligible for the International Educated Professional (IEP) dues under the Practitioner registration class during their first year of registration with HRPA. The purpose of the IEP dues is to provide newcomers with an opportunity to establish themselves in the Ontario HR community.

    To view the schedule of the dues and for instructions on how to apply.

  1. HOW DO I REGISTER FOR A CHAPTER EVENT?

    Please select your event from the HRPA Calendar of Events or accessing the Chapter’s calendar of events on the Chapter’s website.

    Once you select the event you wish to attend, please click on the “Register Online” button and log in with your HRPA login details to obtain member pricing and complete your event registration. Once you click “Complete Registration” you will be sent a confirmation email receipt of your event registration. If you do not receive this email within 12 hours of registering, email the Chapter contact.

  2. WHAT IF I AM NOT AN HRPA MEMBER AND WANT TO ATTEND A CHAPTER EVENT?

    If the event is also open to non-members, you can create a non-member HRPA profile by clicking “Create a Non-Registered Account” and completing the address and email section. Non-member profiles do not cost anything, but every Chapter event will have a charge for non-members to register.

  3. HOW DO I CANCEL A CHAPTER EVENT REGISTRATION?

    Please email chaptercancellations@hrpa.ca with your HRPA member ID and the event you wish to cancel. Please note that all cancellations are subject to the Chapter Cancellation Policy.

  4. HOW DO I CHANGE MY CHAPTER?

    Please email the Registration Team with an email stating which chapter you want to move to. You can view the HRPA list of chapters contact the Registration Team to see where would best suit you. Remember: you can attend ANY HRPA Chapter event regardless of which Chapter you belong to.

     

  1. I WOULD LIKE TO REGISTER FOR AN HRPA PROFESSIONAL DEVELOPMENT EVENT/WEBINAR.

    You can register online by accessing the Professional Development Calendar, or by emailing the Professional Development Team.

  2. CAN YOU TELL ME IF YOU HAVE ANY COURSES ON (SUBJECT)?

    Please access the Professional Development Calendar for a listing of courses.

  3. I CAN’T FIND THE CPD CODE.

    A survey is emailed to all participants at the conclusion of each event. The CPD code can be found in the last question of the survey. Members have the option to manually enter the program information into their log. Please note that a CPD code is not mandatory in order to receive the PD hours.

  4. WILL I RECEIVE A RECORDING FOR A WEBCAST IF I REGISTER AND CANNOT ATTEND?

    Registered participants will receive a copy of the recording for most webcasts. Note: Access to the recording is for one year.

  5. I’D LIKE TO SPEAK AT HRPA EVENTS

    For Chapter events, go to the HRPA Speakers Bureau.

    For HRPA professional development events please submit an application at the Speaker Proposal page.

    For the Annual Conference, please email AC Speakers.

  6. I’D LIKE TO PARTNER WITH HRPA

    To leverage HRPA’s community, network and promotional reach and to discuss sponsorship or consider advertising through our Public Relations and Communications (PRC) department, please contact businessdevelopment@hrpa.ca.

     

  1. I’M NOT FAMILIAR WITH THE HRPA ANNUAL CONFERENCE AND TRADE SHOW – WHAT IS IT?

    It is the Association’s marquee event and is also Canada’s largest HR conference – attracting thousands of attendees each year.

    The Annual Conference brings together the HR community, it allows HR professionals to stay on top of the latest trends and technologies and learn best practices from some of the greatest thought leaders in the industry.

  2. IS THE 2021 HRPA ANNUAL CONFERENCE AND TRADE SHOW STILL HAPPENING?

    Yes. It will be a completely virtual and online event. Programming details and registration information can be found at www.hrpaconference.ca.

  3. WHEN IS THE EVENT TAKING PLACE?

    The event is 4 days and will take place Tuesday, January 26, 2021 to Friday, January 29, 2021.

  4. HOW DO I FIND OUT MORE INFORMATION AND SIGN-UP?

    You can sign up to receive updates by email.

  5. HOW MANY CPD HOURS DO YOU GET FOR ATTENDING THE ANNUAL CONFERENCE?

    CHRP, CHRL and CHRE conference delegates earn one hour of instruction at the conference.

    “Delegates earn 1 hour per hour of instruction to a maximum of 8 hours per day.“ Attendance at HRPA’s Annual Conference should be recorded under Section A3 of the Continuing Professional Development Log, and Members are required to provide a brief description of the course content describing how the activity furthers your ability as an HR practitioner.”

  6. IS THE NETWORKING EVENT AN ADDITIONAL FEE?

    Networking events and activities scheduled as part of the conference programming are included in your registration fee.

  7. HOW DO I APPLY TO BECOME A SPEAKER AT THE ANNUAL CONFERENCE?

    Thank you for your interest in becoming a conference speaker. The Call for Speakers for 2021 is now closed. Please stay tuned for further information for the 2022 Call for Speakers.

  8. HOW DO I BECOME AN EXHIBITOR OR A SPONSOR?

    Thank you for your interest to become an Exhibitor or Sponsor.

    Please visit www.hrpaconference.ca for more information.

    For Sponsors: https://hrpaconference.ca/sponsors/

    For Exhibitors: https://hrpaconference.ca/trade-show-features/

  9. HOW DO I BECOME A VOLUNTEER FOR THE CONFERENCE?

    Thank you for your interest in becoming a Volunteer. Volunteers are an integral part of the success of the conference. We will be issuing a call for volunteers soon.

  10. IS MY REGISTRATION LINK TRANSFERRABLE?

    No. Your registration link is unique to you and a single sign on.

  1. HAVING TROUBLES LOGGING INTO THE HRPA ONLINE COMMUNITIES PAGE?

    Your login credentials are the same username and password that you use to log in to the main site. If you have forgotten your login credentials, or need assistance with accessing your account, please contact us through the form available on our Online Communities page.

  2. HAVING TROUBLE APPLYING TO A VOLUNTEER OPPORTUNITY?

    Usually, issues around applying for volunteer opportunities arise from the following:

    The user is not logged into their account. Depending on which browser you are using, your connection will be ‘timed out’ after a while. Before applying for the opportunity, please ensure that you are logged into your account. You can check this at any time by looking near the top right corner of your screen. If you are not logged into your account, you will only be able to view the listing.

    Members using browsers such as Microsoft’s Internet Explorer have reported that they have difficulties with certain functions on the website; this includes applying for volunteer opportunities. Please ensure that you are using an updated browser. We recommend that members use Google Chrome.

  3. WHAT VOLUNTEER OPPORTUNITIES ARE AVAILABLE?

    We are adding new opportunities across the province every day. Be sure to visit our current opportunities page to see what opportunities are available in and around your community.

  4. I AM NOT A MEMBER OF HRPA. CAN I STILL APPLY TO VOLUNTEER WITH THE ORGANIZATION?

    Currently, only members of HRPA can apply for the volunteer opportunities listed on our site. If you would like to learn more about an HRPA membership, please contact our  Registration Team.

  1. WHERE CAN I UPDATE MY EMAIL PREFERENCES?

    The preferences can be updated at any time by clicking on “Manage Subscription” at the footer of your HRPA emails.

    Once you are on the preferences page, you can select the topics you are interested in and hit Save” when you are done.

  2. NOT RECEIVING HRPA EMAILS?

    Please check your email account “Spam” or “Junk” folder to ensure that our emails are not being filtered. If the message was caught by the spam filter, you may find an option to mark it as ‘not a Spam’ or to ‘Add sender to white-list.’ This will aid in receiving future emails from the HRPA.

  3. NOT AN HRPA MEMBER AND WANT TO RECEIVE HRPA INFORMATION?

    HRPA is pleased to provide non-HRPA members and the public with our latest news and information. Click to subscribe.

  4. NOT A HRPA MEMBER AND WANT TO RECEIVE CHAPTER INFORMATION?

    HRPA is pleased to provide non HRPA members and the public with the latest news and information from a chosen HRPA Chapter. Click to subscribe.

  5. I AM NOT A HRPA MEMBER. HOW DO I UNSUBSCRIBE FROM RECEIVING HRPA INFORMATION?You may unsubscribe from receiving HRPA news and information at any time here. Please note, you will be required to sign in first.
  6. I AM NOT A HRPA MEMBER. HOW DO I UNSUBSCRIBE FROM RECEIVING CHAPTER INFORMATION?

    You may unsubscribe from receiving HRPA news and information at any time. Please note, you will be required to sign in first.

  7. HOW DO I MAKE AN EDITORIAL CONTRIBUTION?

    Please send an email to: communications@hrpa.ca

  8. HOW CAN I ADVERTISE WITH HRPA?

    The HRPA offers several advertising opportunities to meet your needs. For details please send an email to: businessdevelopment@hrpa.ca

  9. HOW CAN I BECOME A PARTNER OF THE HRPA?

    The HRPA values our partners and assesses each request to make sure it aligns with the HRPA’s values and strategy.

    To learn more, please send an email to: businessdevelopment@hrpa.ca

  10. WHO CAN RESPOND TO QUESTIONS ABOUT MEMBER AND STUDENT BENEFITS?

    For customer service and questions related to HRPA member and student benefits, please send an email to: businessdevelopment@hrpa.ca

  1. HOW CAN I ACCESS HRPA’S JOB BOARD HIRE AUTHORITY?

    There are two ways to access the Hire Authority website based on whether you are seeking employment, or posting a position.

    Jobseeker Website

    Employer Website

  2. HOW DO I LOG IN TO HIRE AUTHORITY AS A JOBSEEKER?

    Only HRPA members or registrants can sign in to Hire Authority. You can gain access by visiting Hire Authority and signing in with your HRPA username and password.

  3. WHAT IS THE COST TO POST A JOB ON HIRE AUTHORITY AND IS THERE A DISCOUNT FOR MEMBERS?

    The cost to post a standard job on Hire Authority is $450+HST. We do offer discounted packages.

    For Member pricing please email us at: businessdevelopment@hrpa.ca

  4. HOW DO I LOGIN TO POST A JOB ON HIRE AUTHORITY?

    The Jobseeker & Employer site are two separate entities. The Jobseeker site is for HRPA members and Registrants and can be accessed with your HRPA login details.

    To sign in as an employer, you must either sign-in to an existing account or create a new account. This will require separate login credentials and not your HRPA user details. If you try to create an Employer account and it already exists in our system you will receive a message that an email has been sent to the account administrator.

    If you do not know who that person is, or if they are no longer with the company, please contact Hire Authority and they will assist you in accessing your employer profile.

  5. HOW CAN I PAY FOR MY JOB POSTING?

    Hire Authority is an e-commerce platform and all payments are made online via credit card. We accept all major credit cards.

    If your organization does not have a credit card, Hire Authority will review requests for invoices on a case by case basis. Contact Hire Authority for more information.

     

  6. WHEN ARE JOB POSTINGS ADVERTISED TO HRPA MEMBERS?

    All NEW job postings are advertised in HRPA’s Professional Insider newsletter the Thursday following when the job was posted. All Jobs go “live” on HireAuthority.ca within 15 minutes of payment.

  1. WHERE IS THE RESOURCE CENTRE?

    The Resource Centre is now called HR Insights. You can still access the same resources we offered on our Resource Centre page as well as our archive of public policy papers. You can access the HR Insights Centre.

  2. WHERE CAN I GO TO ACCESS HR RESOURCES AND BEST PRACTICE MATERIALS?

    The HRPA is pleased to offer comprehensive, free, and up-to-date HR resources, which include current employment legislation, government resources, member survey data, and best practices. Please consult the HR Insights section of our website.

  3. DO YOU STILL PROVIDE CUSTOMIZED RESEARCH?

    We will no longer be conducting custom research requests as we move to a fully digital model; however you will still be able to access a wide range of our most commonly used resources on our website.

  4. WHERE CAN I OBTAIN MORE INFORMATION ABOUT THE HRPA INSIGHTS PAGE?

    Questions and comments can be forwarded to: HRInsights@hrpa.ca