1. WHAT IS THE PURPOSE OF HRPA?
The primary purpose of the HRPA is to promote and protect the public interest by governing and regulating the practice of members, students and firms registered with the Association in accordance with the Registered Human Resources Professionals Act, 2013 and our by-laws.

Our governing and regulatory role not only ensures a competent & ethical HR practice, but works to advance the profile & value of the HR profession amongst our members, students and organizations.

Like most professional regulatory bodies, we have four basic roles:

  • Ensure that only competent and ethical professionals are allowed into the profession.
  • Ensure that, once in, members and students continue to maintain their competence and practice their profession in a way that minimizes the risk to the public.
  • Deal with members and students who fail to live up to the standards of the profession.
  • Manage relations with stakeholders in such a way as to develop and maintain public confidence in the regulation of the profession.


2. HOW DO I FILE A COMPLAINT AGAINST AN HRPA REGISTRANT?
A complaint against an HRPA registrant can be filed by anyone, including a member of the public, a fellow HRPA registrant or the Registrar on behalf of HRPA. All complaints must be submitted in writing by completing the Complaint Form. More information on what should be included in the complaint and HRPA’s complaints process can be found here.

HRPA can only act on complaints filed against registrants of HRPA.

3. HOW DO I DETERMINE IF AN INDIVIDUAL IS A REGISTRANT OF HRPA?
Please consult the Public Register. We are obligated under the Registered  Human Resources Professionals Act, 2013  to maintain a public registrar that lists the status of all current and past members and students. 

1. WHAT IS THE DIFFERENCE BETWEEN THE DESIGNATIONS YOU OFFER? WHICH ONE IS RIGHT FOR ME?
HRPA offers three designations, with the key difference between them being the level of experience and competency expected. Different requirements need to be met in order to achieve each designation. We encourage candidates to review the requirements and reflect on their experience and goals to determine which designation(s) to pursue. You can learn more about HRPA’s designations here.

2. HOW DO I ACHIEVE THE CHRP DESIGNATION?
There are five requirements to achieve the CHRP. Please click the link to learn more about each requirement.

    1. The Registration Requirement:  Become a Registrant of HRPA
      Review the different registration classes to determine which is most appropriate for you and then click “Join Now” to start the process by completing your online application. 
    2. The Coursework Requirement can be fulfilled one of two ways: the Course-by-course Approach OR the Alternate Route. Please note that courses towards the Coursework Requirement can be completed before joining HRPA. However, you must be a registrant to have your transcript or Alternate Route application assessed.
    3. The Exam Requirement (CHRP or CHRL Knowledge Exam): Those pursuing the CHRP may write either the CHRP Knowledge Exam or the CHRL Knowledge Exam. In order to be eligible to write the exam, you must be a member or student in good standing and have met the Coursework Requirement. Information on the format, scoring, content and differences between the CHRP Knowledge Exam and CHRL Knowledge Exam is available here.
    4. The Employment Law Exam: Those pursuing the CHRP may write either the CHRP Employment Law Exam or the CHRL Employment Law Exam. In order to be eligible to write the Employment Law Exam, you must be a member or student in good standing and have passed the CHRP or CHRL Knowledge Exam.
    5. The Job Ready Program: The Job Ready Program is an online training module that takes approximately four hours to complete. You must have passed the Employment Law Exam in order to access the program.

3. HOW DO I ACHIEVE THE CHRL DESIGNATION?
There are currently six requirements to achieve the CHRL. Please click the link to find out more about each requirement.

  1. The Registration Requirement: Become a Registrant of HRPA
    Review the different registration classes to determine which is most appropriate for you and then click “Join Now” to start the process by completing your online application.
  2. The Coursework Requirement can be fulfilled one of two ways: the Course-by-course Approach OR the Alternate Route. Please note that courses towards the Coursework Requirement can be completed before joining HRPA. However, you must be a registrant to have your transcript or Alternate Route application assessed.
  3. The Exam Requirement (CHRL Knowledge Exam): Those pursuing the CHRL must write the CHRL Knowledge Exam. In order to be eligible to write the exam, you must be a member or student in good standing and have met the Coursework Requirement.
  4. The Employment Law Exam: Those pursuing the CHRL must write the CHRL Employment Law Exam. In order to be eligible to write the Employment Law Exam, you must be a member or student in good standing and have passed the CHRL Knowledge Exam.
  5. The Degree Requirement: The degree requirement ensures that HR professionals possess the generic competencies necessary to perform HR Roles at a professional level. The degree requirement is separate from the Coursework Requirement.
  6. The Experience Requirement: Candidates for the CHRL are expected to demonstrate a minimum of three years’ experience at the professional level through the Validation of Experience (VOE) application to obtain the designation. Additional requirements, such as the Professional Program, will be implemented in the coming years. Please check the CHRL section of our website, linked to above, for more information as it becomes available.


4. HOW DO I PREPARE FOR THE CHRP/CHRL KNOWLEDGE EXAMS AND THE CHRP/CHRL EMPLOYMENT LAW EXAMS?
Exam prep guidance and resources are available here.

5. HOW DO I ACHIEVE THE CHRE DESIGNATION?
CHRE designations are awarded after a review of a written application outlining the registrant’s executive-level HR experience by a panel of CHRE designates trained in the designation assessment process. For more information about the application process and the CHRE competencies please click here.

6. HOW LONG WILL IT TAKE TO GET MY DESIGNATION?
It varies for each person. Variables such as the path you choose to fulfil the Coursework Requirement, the exam schedule, your level of HR experience, and your personal responsibilities and commitments will all affect how long it takes to complete the process. For guidelines on how long processing times for individual requirements, please refer to the Certification Timeframe document.

7. WHAT SCHOOLS OFFER COURSES THAT HRPA WILL RECOGNIZE?
More than 40 post-secondary academic institutions across Ontario offer HRPA-approved courses, which can be used toward the Coursework Requirement for both the CHRP and CHRL designations. A complete listing per institution is available online through our School Search Tool.

8.  I’VE COMPLETED MY COURSES TO FULFIL THE COURSEWORK REQUIREMENT. HOW DO I SUBMIT MY TRANSCRIPT FOR ASSESSMENT?
We accept original, hard copy transcripts submitted by mail only. Please also complete and submit a Transcript Assessment Form online.

9. HOW DO I RESCHEDULE OR WITHDRAW FROM AN HRPA EXAM?
All requests for withdrawals must be sent to HRPA using the Exam Withdrawal Form​ (PDF). Alternatively, you can reschedule your exam date, appointment time or location within the same exam window, as long as you do so more than two full calendar days before your scheduled appointment time. However, a $50.00 fee will be charged to you if you reschedule your exam date, time or location less than 29 calendar days of the scheduled exam date and time. Rescheduling is not possible within two calendar days of your scheduled exam date and time. To change your exam date, time or location please use the reschedule/cancel option on the Prometric website or contact Prometric’s automated voice response system at: 1-800-369-6268 (in North America) or Prometric’s Regional Registration Centre (outside of North America); available 24 hours a day, seven days a week

1. I’M A PRACTIONER/STUDENT/ALLIED PROFESSIONAL. DOES THE CPD REQUIREMENT APPLY TO ME?
No. You only need to acquire CPD hours if you hold one of the designations. Practitioners, Students, and Allied Professionals are not subject to the CPD requirement.

2. WHEN IS MY CPD LOG DUE?
CPD logs are due every three years. The submission deadline is May 31 in the year your current CPD cycle ends. To view your CPD cycle, login to your account, navigate to your dashboard, and click the “Continuing Professional Development” link. This will take you to your log where you can view when your CPD cycle ends and any activities you have logged to date. More information on CPD can be found here.

If you need an extension to your CPD period, please review our CPD Extension Policy and Request Form.

3. HOW DO I UPDATE MY CPD LOG?
Please see our step by step guide, here.

4. HOW DO I KNOW WHAT QUALIFIES FOR CPD?
The essential requirement for CPD eligibility is that the activity is linked directly to one or more of the CPD objectives listed in the Continuing Professional Development Guide.

1. HOW DO I JOIN HRPA – AND CAN I JOIN EVEN IF I DON’T CURRENTLY LIVE IN CANADA?
You can join HRPA online at any time throughout the year – regardless of where you live. To join, simply complete our online registration application. If you are unable to join online for any reason, please email registration@hrpa.ca for assistance.

Please note: while the online registration application can be accessed on most current mobile devices, unfortunately it will not work on some older models. As such, we would recommend using a computer instead.

2. WHAT ARE THE DIFFERENT CLASSES OF REGISTRATION?
As a new applicant there are three classes of registration you may be eligible for:

– Allied Professional, for applicants who are already registered with another regulatory body;
– Student, for applicants who are currently taking at least three HR courses per semester and are not working full-time; and
– Practitioner, for all other applicants regardless of whether they are currently working in HR.

For detailed information about each registration class please click here. Please read the eligibility criteria for each registration class before proceeding.

3. HOW MUCH DOES REGISTRATION AS A MEMBER OR STUDENT COST?
The registration dues are based on the registration class you’re applying for. Please click here for an overview of the different classes and dues.

HRPA’s registration year runs from June 1st–May 31st and dues are charged on a monthly pro-rated basis. This means your initial registration dues are reflective of the number of months you are signing up for, up until the next May 31st. All registrations expire each year on May 31st and renewal is required should you wish to continue your registration with HRPA. If you do not wish to renew your resignation, then you should complete and submit a Resignation Form prior to May 31st.

4. I ACCIDENTALLY CLOSED THE ONLINE REGISTRATION. HOW DO I CONTINUE WHERE I LEFT OFF?
Please follow the instructions below:

  1. Click here to access your Dashboard. Enter the e-mail address you provided to HRPA, and your password. If you need to retrieve your password kindly use the Sign-In Help. Please note that HRPA cannot provide, reset or retrieve your password.
  2. From your Dashboard click on the “Not Registered? Start a New Registration Application”button and go thru the five (5) steps until you reach the checkout page.
  3. Click on “Express Check Out” and enter payment information then click on “Submit Order”. A receipt will be sent via email once the payment is processed

5. WHAT HAPPENS AFTER I SUBMIT MY APPLICATION?
Once your application has been received and the payment has been processed, a receipt will be sent via email. Your application will then be reviewed by the Office of the Registrar. If everything is in order, your application will be approved (approximately 5-10 business days) and your name will be added to HRPA’s online Public Register. At that time, you will receive a welcome email and you will begin to enjoy all of the benefits of joining HRPA.

Please note: If there is an outstanding supporting documentation required for your registration class, or if you answered yes to one of the Good Character Questions in the online application, a staff member will contact you regarding next steps.

6. I AM A NEW IMMIGRANT – HOW DO I JOIN?
Applicants who newly immigrated to Canada within the last two years (based on the date noted in your permanent residence card or open work permit) may be eligible for the International Educated Professional (IEP) dues under the Practitioner registration class during their first year of registration with HRPA. The purpose of the IEP dues is to provide newcomers with an opportunity to establish themselves in the Ontario HR community.

To view the schedule of the dues and for instructions on how to apply please click here.

 

1. HOW DO I REGISTER FOR A CHAPTER EVENT?
Please select your event from the HRPA Calendar of Events, access the Chapter’s calendar of events on the Chapter’s website or use the link in your Chapter E-Newsletter.

Once you select the event you wish to attend, please click on the “Register Online” button and log in with your HRPA login details to obtain member pricing and complete your event registration. Once you click “Complete Registration” you will be sent a confirmation email receipt of your event registration. If you do not receive this email within 12 hours of registering, please go here and email the Chapter contact.

2. WHAT IF I AM NOT AN HRPA MEMBER AND WANT TO ATTEND A CHAPTER EVENT?
If the event is also open to non-members, you can create a non-member HRPA profile by clicking “Create a Non-Registered Account”. All you have to do is complete the address and email section. Non-member profiles do not cost anything, but every Chapter event will have a charge for non-members to register. 

3. HOW DO I CANCEL A CHAPTER EVENT REGISTRATION?
Please email chaptercancellations@hrpa.ca with your HRPA member ID and the event you wish to cancel. Please make sure you include the Chapter, Date and Event Title in the subject line. Please note that all cancellations are subject to the Chapter Cancellation Policy.

4. HOW DO I CHANGE MY CHAPTER?
Please email the Registration Team with and let us know which Chapter you want to move to. You can view the HRPA list of chapters contact the Registration Team to see where would best suit you.  Remember: you can attend ANY HRPA Chapter event regardless of which Chapter you belong to. 

1. I WOULD LIKE TO REGISTER FOR AN HRPA PROFESSIONAL DEVELOPMENT EVENT/WEBINAR.
You can register online by accessing the Professional Development Calendar, or by emailing the Professional Development Team.

2. CAN YOU TELL ME IF YOU HAVE ANY COURSES ON (SUBJECT)?
Please access the Professional Development Calendar for a listing of courses.

3. ARE THERE ANY COURSES I CAN TAKE INDEPENDENTLY?
We offer a selection of courses to choose from, that you can take at your own pace.  Please access our e-learnings for a listing of our offerings. 

4. I CAN’T FIND THE CPD CODE.
 A survey is emailed to all participants at the conclusion of each event. The CPD code can be found in the last question of the survey. Members have the option to manually enter the program information into their log. Please note that a CPD code is not mandatory to receive the PD hours.  

5. WILL I RECEIVE A RECORDING FOR A WEBCAST IF I REGISTER AND CANNOT ATTEND? 
Registered participants will receive access to the recording for most webcasts. Note: Access to the recording is for one year.

6. I’D LIKE TO PARTNER WITH HRPA 
To leverage HRPA’s community, network and promotional reach, and to discuss sponsorship or consider advertising through our Public Relations and Communications (PRC) department, please contact businessdevelopment@hrpa.ca.

 

1. WHY HAS THE HRPA DECIDED NOT TO RUN THE ANNUAL CONFERENCE AND TRADE SHOW IN 2022?
We have learned a lot since the start of the pandemic, and we realize that we have been afforded a unique opportunity to accelerate experimentation with how we design and deliver a variety of our HRPA learning events. Through the planning and delivery of our first Annual Conference online, as well as running multiple virtual learning programs, we now have a better sense of what works and what does not. The lessons learned as well as the feedback we have received from our members, suggests that more HRPA members and others who attend our learning programs will benefit from delivering multiple, smaller, and more timely events. So, rather than running one large event once per year, we are now offering several events throughout the year, in the form of Seasonal ConferencesMicro-Conferences and Summits.

Beyond that, however, nothing is more important than the safety of our team, our members, our volunteers, and all other event attendees, and at the present time we don’t feel we can guarantee a safe experience for thousands of attendees.

2. IS THE HRPA ANNUAL CONFERENCE GONE FOREVER?
HRPA will continue to consider all options as well as the feedback of our valued members, sponsors, and exhibitors. Our desire is to deliver conferences in a format that meets the needs of all involved.

At this time, we believe that the smaller, more frequent Seasonal Conferences, Mini-Conferences and Summits will better meet the needs of all involved and could enable an earlier return to in-person networking events. 

However, if safety conditions allow, and if there is sufficient demand, then HRPA will certainly consider revisiting the Annual Conference concept. That being said, no specific timeline has been established for a potential return.

3. WHAT CAN PEOPLE EXPECT FROM THE SEASONAL CONFERENCES?

HRPA is embracing change and will continue working tirelessly to make these events engaging, relevant and impactful. Our seasonal conferences will have:

  • Stellar line-ups of premier speakers and experts participating in a number of Keynote, Plenary, and break-out sessions.
  • Opportunities for attendees to learn and expand their capabilities while also engaging with colleagues from around Ontario.
  • Exciting opportunities for members to engage and learn from knowledgeable exhibitors.

4. WHEN WILL THE SEASONAL CONFERENCES TAKE PLACE?
The Professional Development Conferences page will be updated with more details as dates are confirmed

5. HOW DO I FIND OUT MORE INFORMATION AND SIGN-UP?
Visit the Professional Development Conferences page for the latest information. HRPA will also keep members updated in our weekly HR Insider email, as well as monthly Professional Development and Learning newsletters. Check your inbox!

For those that are non-members, you can subscribe to our guest newsletter, HR Insights.

1.HAVING TROUBLES LOGGING INTO THE HRPA ONLINE COMMUNITIES PAGE?
Your login credentials are the same username and password that you use to log in to the main site. If you have forgotten your login credentials, or need assistance with accessing your account, please contact us through the form available on our Online Communities page here.

2. HAVING TROUBLE APPLYING TO A VOLUNTEER OPPORTUNITY?
Usually, issues around applying for volunteer opportunities arise from the following:

  • The user is not logged into their account. Depending on which browser you are using, your connection will be ‘timed out’ after a while. Before applying for the opportunity, please ensure that you are logged into your account. You can check this at any time by looking near the top right corner of your screen. If you are not logged into your account, you will only be able to view the listing.
  • Members using browsers such as Microsoft’s Internet Explorer have reported that they have difficulties with certain functions on the website; this includes applying for volunteer opportunities. Please ensure that you are using an updated browser. We recommend that members use Google Chrome.

3. WHAT VOLUNTEER OPPORTUNITIES ARE AVAILABLE?
We are adding new opportunities across the province every day. Be sure to visit our current opportunities page to see what opportunities are available in and around your community.

4. I AM NOT A MEMBER OF HRPA. CAN I STILL APPLY TO VOLUNTEER WITH THE ORGANIZATION?
Currently, only members of HRPA can apply for the volunteer opportunities listed on our site. If you would like to learn more about an HRPA membership, please contact our  Registration Team.

 

 

1.WHERE CAN I UPDATE MY EMAIL PREFERENCES?
The preferences can be updated at any time by clicking on “Manage Subscription” at the footer of your HRPA emails.

Once you are on the preferences page, you can select the topics you are interested in and hit Save” when you are done.

2. NOT RECEIVING HRPA EMAILS?
Please check your email account “Spam” or “Junk” folder to ensure that our emails are not being filtered. If the message was caught by the spam filter, you may find an option to mark it as ‘not a Spam’ or to ‘Add sender to white-list.’ This will aid in receiving future emails from the HRPA.

3. NOT AN HRPA MEMBER AND WANT TO RECEIVE HRPA INFORMATION?
HRPA is pleased to provide non-HRPA members and the public with our latest news and information. Click here to subscribe.

4. NOT A HRPA MEMBER AND WANT TO RECEIVE CHAPTER INFORMATION?
HRPA is pleased to provide non HRPA members and the public with the latest news and information from a chosen HRPA Chapter. Click here to subscribe.

5. I AM NOT A HRPA MEMBER. HOW DO I UNSUBSCRIBE FROM RECEIVING HRPA INFORMATION?
You may unsubscribe from receiving HRPA news and information at any time here. Please note, you will be required to sign in first.

6. I AM NOT A HRPA MEMBER. HOW DO I UNSUBSCRIBE FROM RECEIVING CHAPTER INFORMATION?
You may unsubscribe from receiving HRPA news and information at any time here. Please note, you will be required to sign in first.

7. HOW DO I MAKE AN EDITORIAL CONTRIBUTION?
Please send an email to: communications@hrpa.ca

8. HOW CAN I ADVERTISE WITH HRPA?
The HRPA offers several advertising opportunities to meet your needs. For details please send an email to: businessdevelopment@hrpa.ca

9. HOW CAN I BECOME A PARTNER OF THE HRPA?
The HRPA values our partners and assesses each request to make sure it aligns with the HRPA’s values and strategy.

To learn more, please send an email to: businessdevelopment@hrpa.ca

10. WHO CAN RESPOND TO QUESTIONS ABOUT MEMBER AND STUDENT BENEFITS?
For customer service and questions related to HRPA member and student benefits, please send an email to: businessdevelopment@hrpa.ca

1.HOW CAN I ACCESS HRPA’S JOB BOARD HIRE AUTHORITY?
There are two ways to access HRPA’s Hire Authority job board.

Hire Authority – For Jobseekers
Hire Authority Jobseeker services are exclusive to HRPA members and students. HRPA members and students can apply to job opportunities on the platform by visitingHire Authorityand signing in with your HRPA member and student credentials (username and password).

Hire Authority – For Employers
Job posting services on Hire Authority are available to all employers and consultants however there are exclusive posting rates for HRPA members which can be accessed by HRPA members on HRPA.ca once signed into their member account.

To sign in as an employer, you must either sign-in to an existing account or create a new account. This will require separate login credentials and not your HRPA user details. If you try to create an Employer account and it already exists in our system you will receive a message ‘an email has been sent to the account administrator’.

If you do not know who that person is or if they are no longer with the company, please  contact Hire Authority and they will assist you in accessing your employer profile.

2. WHAT IS THE COST TO POST A JOB ON HIRE AUTHORITY AND IS THERE A DISCOUNT FOR MEMBERS?

The cost to post a standard job on Hire Authority is $450+HST. There are several packages available which provide volume discounts for those employers looking to post multiple jobs as well as exclusive discounts for HRPA members*. For further information on Hire Authority pricing please visit: Hire Authority Job Board Pricing 

*Note: For Member pricing information please email us at:businessdevelopment@hrpa.ca

3. HOW CAN I PAY FOR MY JOB POSTING?
Hire Authority is an eCommerce platform, and all payments are made online via credit card. We accept all major credit cards. If your organization does not have a credit card, Hire Authority will review requests for invoices on a case by case basis.

Contact Hire Authority for more information.

4. WHAT IS INCLUDED IN MY JOB POSTING ON HireAuthority.ca?

  • 60-day job posting – standard
  • Employer Logo – standard
  • Email broadcast to more than 24,000 HR Professionals in HRPA’s weekly Hire Authority Careers Email (Every Wednesday)
  • Each post will be tweeted from @HireAuthorityCA
  • Help desk access

5. HOW DO I CONTACT HIRE AUTHORITY TO LEARN MORE ABOUT JOBSEEKER AND EMPLOYER SERVICES?
Please feel free to contact the Hire Authority team with any of your questions. The Hire Authority team is available from Monday-Friday from 8:30am-5:00pm.

 

 

1.WHERE IS THE RESOURCE CENTRE?
The Resource Centre is now called HR Insights. You can still access the same resources we offered on our Resource Centre page as well as our archive of public policy papers. Visit the HR Insights page.

2. WHERE CAN I GO TO ACCESS HR RESOURCES AND BEST PRACTICE MATERIALS?
The HRPA is pleased to offer comprehensive, free, and up-to-date HR resources, which include current employment legislation, government resources, member survey data, and best practices. Resources can be found on the HR Insights section of our website.

3. DO YOU STILL PROVIDE CUSTOMIZED RESEARCH?
HRPA moved to a fully digital model in 2019 and no longer offers customized research, however you can still access a wide range of our most used resources on our HR insights page.

4. WHERE CAN I OBTAIN MORE INFORMATION ABOUT THE HRPA INSIGHTS PAGE?
Questions and comments can be forwarded to: HRInsights@hrpa.ca

By email: info@hrpa.ca

By Phone: 1-800-387-1311 (Toll-Free) or 416-923-2324 (Local)

If you require TTY Services, please call us at: 1-289-401-3382

Our Hours of Operation are from 8:30am-5:00pm Monday to Friday. We look forward to connecting.

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