The HRPA is excited to announce the publication of the 2020 HR Trends Survey report, available to members only, by logging in to

Each year we invite our members and students to share information about their individual and organizational practices on a wide variety of HR topics. These reports have served as an invaluable resource for HRPA members looking for benchmarking information to help assist them in their work as HR professionals.

This year’s survey was conducted in November of 2020 and there were a total 496 responses from thirteen different industry groups and sectors.

With 2020 being an extremely challenging and transformative year for the labour force, it’s interesting to see the ways in which organizations have changed their policies and practices since we conducted our 2019 Trends Survey, and what has stayed the same.

Some of the key findings from this year’s report include:

  • The COVID-19 pandemic (81.7%) was by far the most common HR challenge respondents faced in the past 12 months, with improving corporate culture (27.3%) and change management (27.1%) being the next most common answers. In 2019 improving corporate culture (41.4%) was the most common challenge.
  • 69% of respondents said their organizations offered flexible work arrangements, with remote work (90.1%) and flexible start and end times (89.5%) being the most popular. In our 2019 Trends Survey, only 62.3% of respondents offered the option to work remotely.
  • 65.5% of respondents had health and wellness initiatives in place at their organizations, with lunch and learns (53.5%) and ergonomic assessments (53.2%) being the most common. In 2019 ergonomic assessments (59.2%) were the most common initiative offered.
  • 73.7% of respondents reported that their organizations have an HR professional or executive who reports directly to the CEO.

The full 2020 report can be accessed here. For historical reports, please refer to our HR Insights page here. We invite you to review the 2020 Trends Survey and see how the results compare with your organization’s practices.