​​​​​​Complaints, Discipline & Capacity​

Complaints

HRPA regulates and governs the conduct of its registrants, encompassing members and students, in the practice of their profession through the registrants’ adherence to the Rules of Professional Conduct​ and standards of practice. HRPA’s regulatory authority comes from the Registered Human Resources Professionals Act, 2013.

The complaints and investigation process and the discipline or capacity process are related but distinct processes that ensure serious concerns about the conduct of registrants are brought to HRPA’s attention, and are properly investigated and appropriately resolved. They are key to HRPA’s mandate to regulate registrants in the public interest.

HRPA has authority over the conduct of its registrants and can only investigate complaints against registrants. Complaints against non-registrants must be directed to authorities other than HRPA. To determine if an individual is a registrant of HRPA, review HRPA’s Public Register or contact the Office of the Registrar​.

A complaint against an HRPA registrant may be registered by anyone, including a member of the public, a fellow HRPA registrant or the Registrar on behalf of HRPA.

 

Discipline and Capacity

The Discipline Committee fulfills a dual role as both the Discipline Committee and the Capacity Committee. The mandate of the Discipline Committee is to hear allegations of professional misconduct, incompetence or incapacity referred to it from the Complaints Committee, deliberate on those matters and apply the appropriate and just remedy to the registrant who is the subject of the allegation(s). Additionally, if HRPA receives information that a registrant may be incapacitated, the Association may investigate the matter and following the investigation apply directly to the Capacity Committee for a determination of whether the registrant is incapacitated. ​

 

More information about HRPA’s Discipline and Capacity Process​.

See Appe​als for details about the process and what decisions can be appealed.

Complaints

HRPA regulates and governs the conduct of its registrants, encompassing members and students, in the practice of their profession through the registrants’ adherence to the Rules of Professional Conduct​ and standards of practice. HRPA’s regulatory authority comes from the Registered Human Resources Professionals Act, 2013.

The complaints and investigation process and the discipline or capacity process are related but distinct processes that ensure serious concerns about the conduct of registrants are brought to HRPA’s attention, and are properly investigated and appropriately resolved. They are key to HRPA’s mandate to regulate registrants in the public interest.

HRPA has authority over the conduct of its registrants and can only investigate complaints against registrants. Complaints against non-registrants must be directed to authorities other than HRPA. To determine if an individual is a registrant of HRPA, review HRPA’s Public Register or contact the Office of the Registrar​.

A complaint against an HRPA registrant may be registered by anyone, including a member of the public, a fellow HRPA registrant or the Registrar on behalf of HRPA.

 

Discipline and Capacity

The Discipline Committee fulfills a dual role as both the Discipline Committee and the Capacity Committee. The mandate of the Discipline Committee is to hear allegations of professional misconduct, incompetence or incapacity referred to it from the Complaints Committee, deliberate on those matters and apply the appropriate and just remedy to the registrant who is the subject of the allegation(s). Additionally, if HRPA receives information that a registrant may be incapacitated, the Association may investigate the matter and following the investigation apply directly to the Capacity Committee for a determination of whether the registrant is incapacitated. ​

 

More information about HRPA’s Discipline and Capacity Process​.

See Appe​als for details about the process and what decisions can be appealed.

About Complaints and Discipline
​The complaints and investigation process and the discipline process are related but distinct. They are key to HRPA’s mandate to regulate registrants in the public interest.
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