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Fully Human and Relentlessly Innovative — A Leadership Agenda
Polly LaBarre, Keynote
For every leader unsettled by rampant disruption, unbounded competition, relentless commodification, and the specter of automation, there is a powerful antidote already inside the organization: the untapped audacity, imagination, energy, resourcefulness, curiosity, intuition, artistry, and playfulness of its people. Those fundamental human qualities are the engine of the creative economy—the source of all value. And yet, too few organizations are designed to unleash, mobilize, and amplify that human edge.
So, how do you unleash your organization’s full human and creative capacity? How do you turn it into a place where innovation is and every person, every day job? Those are questions Polly has been investigating for years, most recently with her colleagues at the Management Lab, where they run real-world large-scale experiments in hacking management and building deep organizational capability for innovation and adaptability. She’ll share what’s she learned about how you shape-shift from an organization where innovation is a sideshow to one where it is an everyday, everywhere practice. And she’ll unpack a set of actionable strategies and set up a leadership agenda for building an innovation advantage, drawn from her research inside some of the world’s most innovative organizations. How do you lay out the welcome mat for new (and dissenting) ideas; how do you involve and equip everyone in organization to hack the status quo; how do build the capacity for fearless experimentation; and how do you rethink the work of leadership.
How To Navigate Transformation In These Disruptive Times: From The View Of Employees, Companies and YOU!
Gain an understanding of the fear and anticipations of Canadian employees today, listen to shared case studies on how some companies are approaching transformation, and participate in a practical exercise to get you thinking about how to successfully transform as you straddle the delicate balance of trying to fly the plane while changing the engine.
This presentation will be composed of four sections:
Sharing new information from late 2017 on how Canadian employees are feeling today about work: both their excitement for the future and trepidation.
Highlighting case studies on how some companies are dealing with transforming in this disruptive age.
A template will be shared to help delegates think their way through the optimal transformation for their company.
An interactive ‘game’ will be played to flesh out and illustrate some of the pros and cons to different ways of effectively approaching transformation
At the end of the presentation, you will feel energized, realize the immense importance you have in both the strategic direction and implementation of today’s transformation, and you will have some initial creative thoughts that you can take back to your management teams as you start to carve out their optimal approach to transformation.
ExperienceInnovation | Aware Design Thinking Workshop
Introduce your people to essential design thinking techniques, mindsets and behaviors in a hands-on format. This 90 minute workshop highlights how to bring creative habits like deep user empathy, radical collaboration and rapid experimentation to one’s work every day.
ExperienceInnovation | Aware enables your people to develop an awareness of and support for design thinking as an approach to problem solving. Our workshop will also help your people provoke fresh ideas to address a meaningful challenge or opportunity.
- An introduction of design thinking into your culture through a shared experience
- Awareness of the tools and techniques of the world’s leading designers
- A compelling case for putting customers/humans at the center of all problem solving efforts
- An understanding of how leaders can enhance and model innovative behavior
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Co-Founder, Fast Company Magazine; Co-Founder of MIX, the Management Innovation eXchange
For more than 20 years, LaBarre has used her writing, business consulting, and speaking to help organizations unleash and organize human potential in ever more powerful ways.
Polly is a co-founder of the Management Lab, a "think-and-do" tank dedicated to rebooting management for the 21st century. Along with her partners at MLab (pronounced "M-Lab"), Polly has developed a pioneering method and platform for changing how large organizations change. They run large-scale, real-world experiments in "hacking management" to build the deep organizational capabilities crucial for thriving in a creative, disruptive world: adaptability, innovation, and inspiration.
In addition to running global "management hackathons," MLab has also built the Management Innovation eXchange (MIX), the world's largest community of management innovators, created a clearinghouse of management hacks and innovation stories, and launched a series of events.
Polly has traveled the world to study and work with the courageous contrarians, management mavericks, and pioneering progressives who are inventing the future of organizations and business. While these are organizations of every stripe that hail from every realm of endeavor, they do share a common credo: that all change is against the rules; that the future belongs to the mavericks, the misfits, and the heretics daring enough to stand up to the status quo; that inspiring, unleashing, and amplifying human creativity, passion, and resourcefulness is the most important work of all; that the most winning organizations are animated by an utterly distinctive and deeply-felt point of view – a set of ideas with the power to fundamentally reshape the sense of what's possible; that work is personal, values rule, freedom is a bigger game than power, and nobody wins unless everybody wins.
Early in her career, Polly was part of the founding team of Fast Company magazine. There she played a central role in the remarkable success of a magazine that recast the conventional wisdom on power, competition, work, leadership, innovation, and change. The magazine introduced the world to a new universe of organizations and leaders whose management models were as distinctive as their business models were disruptive.
Polly is the co-author of the award-winning book Mavericks at Work: Why the Most Original Minds in Business Win, which was a New York Times, Wall Street Journal, and BusinessWeek bestseller. Published in over 20 territories, Mavericks was a "Business Book of the Year" for the Financial Times, the Miami Herald, and The Economist, which called the book "a pivotal work in the tradition of In Search of Excellence and Good to Great." CNN, CNBC, and GMA all created series around the book.
Polly's writing has appeared in a variety of publications, including Fast Company, The New York Times, the Wall Street Journal, Harvard Business Review online, Fortune.com, the McKinsey Quarterly, and she has served as business and innovation correspondent for CNN.
Global CEO, Ipsos UU
Very proud to be the Global CEO for the world’s largest Qualitative research company, Jacquie sets the strategy for
Ipsos UU and every day she uses this strategy to help Ipsos UU teams around the world with ideas and solutions to bring Life to life for their clients.
All industries are being disrupted today, and the research industry is no different. Amidst reams of data, new discoveries in behavioral science, adoption of new technology, and the need for agility; there is also a need to define the talent for today and tomorrow. As she helps clients determine where their business is going and how to continue to steer the plane, while changing the engine; she is also mindful of what this means from a people perspective. Well Jacquie’s day job is to find new ways to help clients to really experience and feel their consumer; and manage all the data coming their way so that they have their most relevant insights on demand, her rally cry of late is the need to humanize data in a world of technology.
Jacquie is based in Toronto, Canada.
Host, Global News Radio
Supriya Dwivedi is fluently trilingual in English, French and Hindi, so that means she can give you her (unsolicited) opinion in all three languages. Supriya graduated with a Bachelor of Science from McGill University, and upon completion she was accepted into both medical and law school. Much to the chagrin of her grandmother, Supriya opted to pursue the legal route at the
Université de Montréal so she could finally use her argumentative powers for good.
Once equipped with both an LL.B. and a J.D., Supriya moved to Toronto and went on to work in the dark arts of government relations, dabbling in political strategy on the side.
When Supriya realized she could make a living by talking for hours on end, she made the move to host
The Morning Show on Global News Radio 640 Toronto, and although that means waking up at an ungodly hour everyday she wouldn’t have it any other way.
Master Facilitator, ExperiencePoint
Luke Brodie is an enthusiastic Master Facilitator with
ExperiencePoint, a global leader in helping organizations build capabilities in change and innovation. He energizes groups of business leaders through spirited deliveries of award-winning
ExperienceInnovation and ExperienceChange workshops for Fortune 500 companies like Johnson & Johnson, American Express, Sun Life Insurance, and Loyalty One. He also empowers training partners to scale their impact around the globe.
Luke is fluent in English, French, and Spanish and prides himself on having memorized hilarious phrases in countless other languages. He holds an MBA from the Ted Rogers School of Management at Ryerson University and has worked internationally in a variety of professional roles including airline management and as a professional musician.
When not chatting with strangers on airplanes, Luke lives near Toronto, Canada with his wife and son.
Norm Sabapathy, CHRE
Executive Vice President, People, The Cadillac Fairview Corporation
Norm Sabapathy is a Human Resources executive with 25 years of management experience with global, multi-billion dollar industry leaders in industrial, transportation, manufacturing, services, food, consumer packaged goods, and commercial real estate sectors.
Norm is currently Executive Vice President, People at The Cadillac Fairview Corporation, one of North America's largest owners, operators and developers of best-in-class retail, office, and mixed-use properties, with a $30 billion portfolio across countries like Canada, USA, Mexico, Columbia and Brazil.
Norm has Bachelor of Business Administration and Master of Industrial Relations degrees, has been granted the designation Certified Human Resources Executive, and is an International Foundation certified Trustee, as well as an Institute of Corporate Directors certified Board Director.
Stephen Graham, Chief Operating Officer
Chief Operating Officer, Questrade
Joining in 2016, Stephen has led a dramatic acceleration of growth over the past year as part of a plan to develop QFG into 'the' new online alternative to traditional financial service providers in Canada. Stephen has been recognized across his career as one of Canada's most awarded transformational business leaders, bringing passion, inspiration, game changing innovation and humanity to everything he does.
A graduate of Queen’s Commerce, he began his career at Procter & Gamble, helping brands to record shares, at 26 was recruited to lead the Coca-Cola brands through the 'cola wars', defeating the Pepsi Challenge in Canada and was then at 32 was then appointed President of SMS/ Lowe one of Canada's leading agencies helping it earn ‘Agency of the Year’ honours.
Stephen was then recruited to the U.S. by AT&T in 1996 at the height of telecom wars, managing a budget exceeding $1 billion as VP Marketing Worldwide. After achieving decisive victory in the long distance wars with the revolutionary AT&T One Rate program , AT&T quickly took over national leadership in the burgeoning Wireless market with the game changing Digital One Rate program. As a result,
Stephen was selected as the #1 Global Marketer by Ad Age and AT&T was awarded the Gold Effie for the Best Corporate Brand Campaign globally.
In 2002 Stephen returned to Canada as EVP Retail & Small Business Banking and Corporate CMO for CIBC, helping lead a transformation of CIBC's retail business through innovative new offerings and the highly regarded “For What Matters” campaign. He was then recruited by the legendary Ted Rogers as Chief Convergence & Corporate Marketing Officer of Rogers accelerating their leadership and expansion in Communications, Sports & Entertainment, and then was recruited by Maple Leaf Foods post recall, to help drive a dramatic turnaround of its businesses in Canada, the US and UK. Maple Leaf was chosen Canada’s “Marketer of the Year”, and by 2014 the Maple Leaf brand reputation ranked just one place behind Apple. Notably, during his tenure with AT&T, CIBC and Rogers the share value of each company more than doubled and at Maple Leaf tripled, each within five years.
In 2014 Stephen was inducted into the Marketing Hall of Legends as a Builder. Throughout his career Stephen has also given back generously as a Director and Chair of numerous charities.
Founder & CEO, League
A rocket scientist who once developed jet propulsion systems at age 16, Michael is known as a serial entrepreneur who has built multiple transformative technology platforms across several industries, with over $1B of exits.
Michael Serbinis is the Founder & CEO of
League Inc., a next-generation health platform that is set to disrupt the world of insurance. Prior to League, Michael was the Founder and CEO of Kobo, a global leader in ebooks, and docSpace, a pioneer in cloud storage. Michael got his start building one of the first search engines, Zip2 at the start of the Internet boom.
A member of the Perimeter Institute's Board of Directors and the Vector Institute’s Board of Directors, MaRS Discovery District Board of Directors, Board of Trustees at the Ontario Science Centre, a member of the Creative Destruction Lab Board and YPO. Michael is also a mentor & investor in new technology companies through his company Three Angels Capital.
Chief Human Resources Officer, Metrolinx
Helen oversees a team of HR professionals to ensure that Metrolinx attracts, develops and retains the best talent to build and strengthen the company’s culture of customer excellence. She is responsible for advancing Metrolinx’s People Strategy in support of the company’s leadership and growth objectives in championing and delivering transit solutions to the Greater Toronto and Hamilton area. Consistently recognised as an employer of choice, Metrolinx has been named by Forbes magazine as one of “Canada’s Best Employers”, and is also a “GTA Top 100 Employer”. These achievements recognise the key roles that their employees play in the company’s ongoing success.
An experienced HR leader with 25 years of experience in both the private and public sectors and is recognized for her deep understanding of organizational culture and transformational change to promote organizations in meeting their mandates to deliver.
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