Chatham-Kent: 11.16.17 How to Step Off the Conversation Rollercoaster: An Easier Way to Communicate
Offering feedback on a staff member’s performance is never easy. There are a few tips, however, that can help managers handle those unpredictable questions that are bound to come their way. Are you ready to learn a few conversation techniques used by professional communicators? If so, this workshop is for you.
In this session we will cover the Four Sparks of Success that will help you as a manager:
• Decode what an employee needs to hear from you;
• Know when to have a conversation vs. give a verbal report card;
• Learn why conversation is a lightning rod to employee cooperation, motivation, performance and passion; and
• Discover the 4 phrases that boost employee performance.
Grounded in evidence-based cognitive science, you’ll learn (and practice) new techniques you can put into practice today.
Session length: 3 hours
About the Speaker: Janet Hueglin Hartwick
Janet Hueglin Hartwick inspires professionals to become confident and effective communicators. She is the founder of Conversations At Work, a first of its kind communications training program that boosts mental fitness and resilience.
Over the course of her career, Janet has motivated leaders in many sectors, from the public service to municipal government and from agriculture organizations to trade associations. Most notably, she uses advanced communications techniques to help professionals lead today's emotionally engaged workforce.
Janet is also the President of Soilleirich Communications Group, a consultancy that specializes in corporate and employee communications. Her work has been recognized with 12 national awards in the areas of corporate communications, advertising and government relations.