"It's all about the People", Changing Employee Experience to Employee Engagement. The reality is that many generations make up today's workforce.
A full day conference designed to provide Human Resources Professionals with the Information and Knowledge to Meet the Challenges of a Changing Workplace. Learn about legislation updates and best practice recommendations. This event includes inspirational and motivational keynotes, and legal update sessions designed as interactive learning experiences. Don't miss this opportunity to learn and network with industry professionals!
Kristen Harcourt, Certified Professional Coach and Speaker
8:30 to 10:00 a.m.
The Power of Emotional Intelligence when Leading a Multigenerational Workforce
For the first time in history, five generations are working side by side. This offers organizations new opportunities as well as potential challenges. With so many different personality styles, life stages and career development expectations it's critical that a proactive approach is taken in the workplace. Research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center concluded that 85% of job success comes from having well-developed soft and people skills, and only 15% of job success comes from technical skills and knowledge. Leaders need to become more aware of what motivates them and their employees, understand the unique needs of each individual and create an inclusive work environment. This workshop will give specific strategies that leaders and employees can implement to improve their emotional intelligence, resulting in stronger relationships, deeper empathy, better communication, and a more engaged workforce.
- Understanding generational differences at work
- The importance of diversity & inclusion
- Recognizing biases and assumptions
- Discussion of Emotional Intelligence competencies
- Stats and case studies on the ROI of self-aware leaders
- Tactical ways leaders & employees can develop EQ and self-awareness
- Equipping leaders to be better coaches
- Key strategies to get buy-in for behavior change
- The impact on culture
By the end of this session participants will discover:
- How to build stronger relationships at work
- How to listen with empathy and compassion
- A better understanding of their strengths and blind spots
- How to have more effective coaching conversations
- A deeper awareness of their unique behaviour patterns
- How to respond instead of react and create inclusivity
- An action plan to further develop their skills
Jennifer Heath, Partner, Piccolo Heath LLP
10:15 a.m. to 11:45 a.m.
The increased prevalence of social media presents both challenges and opportunities for employers.
Understanding how to navigate this seemingly ever-changing medium has become a necessity for the modern human resources professional. This presentation focuses on the implications and privacy concerns associated with social media in the workplace. The session also considers strategies regarding pre-employment social media vetting, employee use of social media in the workplace and off-duty, investigation techniques and post-termination restrictions on social media.
The learning objectives are:
- Understanding the prevalence and impact of social media use inside and outside the workplace
- Reviewing employee obligations and employer powers regarding social media issues, using real-life, viral scenarios
- Conducting proper investigations regarding social media issues
- Identifying privacy law implications of social media use and misuse
- Assessing discipline and termination strategies following social media misconduct and implications of same
- Implementing preventative practices and policies regarding social media misuse by employees
Lunch: 12:00 – 12:45 p.m.
12:45 to 2:15 p.m.
The Resilient Mind: How HR Professionals can Build Mental and Emotional Toughness
The current workplace is filled with stress, much of it related to human resources issues and workplace conflict. This chronic stress can't be avoided, especially for HR professionals. This presentation teaches research-based cognitive and behavioural skills that increase a person's capacity to deal with a psychologically demanding work environment without suffering the adverse effects of stress. Brad uses his practical experience to illustrate how resiliency research works in the real world. "Resiliency Factors" are behavioural characteristics that can be learned, that help a person overcome the negative aspects of stress.
Brad will discuss:
- how resiliency is a learned skill
- why being resilient will help HR professionals succeed in their work
- ingredients that make up resiliency, such as support system, realistic optimism, stress inoculation, sense of humour, body quieting/meditation, active coping style, etc.
- a formula on how to apply the factors while going through a stressful event
- how to decrease the stress of "difficult conversations"
- how to decrease the residual emotional impact of workplace conflict
- how to perform at peak effectiveness despite stress
Brad will teach Problem-focused and Emotion-focused techniques that will raise resiliency, and lead audience members toward overcoming obstacles. The audience will leave with enhanced knowledge about what it takes to succeed in a fast paced and demanding work environment.
- Practical exercises such as breathing exercise and visualization exercise
HRPA Core Competencies:
- Health, Wellness & Safe Workplace
- Organizational Effectiveness
Stuart Rudner, Employment Lawyer and Mediator, Rudner Law
2.30 p.m. to 4:30 p.m.
The affects of Cannabis in the Workplace
Cannabis is now recognized as a legitimate form of treatment for some conditions and symptoms, and Health Canada estimates that 450,000 Canadians will be using cannabis for medical reasons by 2024. In addition, the Federal government will decriminalize recreational use of cannabis in October of 2018. As cannabis becomes more mainstream, there will be implications for the workplace, and employers may encounter various types of users, from the addict to the self-medicator.
Each different type of user raises different issues regarding accommodation in the workplace. Employers often fear the worst, assuming they must allow almost anything in the name of accommodation. Much of the fear surrounding cannabis in the workplace is misplaced, but this is a timely reminder to employers that their policies and procedures must be brought up to date.
Stuart will discuss how the
law applies to recreational and medicinal cannabis users, the duty to
accommodate and its limits, and how to respond to requests for accommodation.
He will also address discipline and dismissal, as well as the proactive use of
policies and procedures to minimize liability while governing the workplace.
David Turner, Partner, Turner HR Law
2:30 p.m. to 4:00 p.m.
Working with an Aging Workforce
With many employees delaying retirement for various reasons, employers face both challenges and opportunities in dealing with an aging workforce. This session will focus on the legal considerations that go into managing an aging workforce and will include:
Human Rights Considerations
Matching Employer Expectations with Employee Work Production
The Employment Contract
Performance Management (at any age)
Raising the Retirement Issue
About Us: At Turner, A Human
Resources Law Firm™ we have many years of experience advising,
representing and litigating on behalf of employers with respect to
employment and labour law. We strive to assist employers to develop and implement clear policies and procedures that protect the best interests of the business and at the same time respect the applicable legal requirements. We work with employers and their management to develop practical and workable responses to employment issues. We believe in providing employers with the tools to identify, understand and strategically work through issues that arise in their workplace. In this way, we help ensure that management is best positioned to foster a positive, effective and productive environment for all.
Continental Breakfast and Lunch Buffets Included