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 Complaints and Discipline

HRPA has the responsibility of regulating and governing the conduct of its members in the practice of their profession through the members’ adherence to the Rules of Professional Conduct and standards of practice. HRPA’s regulatory authority comes from the Human Resources Professionals Association of Ontario Act, 1990.

The complaints and investigation process and the discipline process are two related but distinct processes that ensure that serious concerns about the conduct of members are brought to HRPA’s attention, are properly investigated and are appropriately resolved. They are key to HRPA’s mandate to regulate members in the public interest.

HRPA has authority over the conduct of its members and can only investigate complaints against members. Complaints against non-members must be directed to authorities other than HRPA. To determine if an individual is a member of HRPA, review HRPA’s online register (link) or contact the Office of the Registrar at registrar@hrpa.ca

A complaint against an HRPA member may be registered by anyone, including a member of the public, a fellow HRPA member or the Registrar on behalf of HRPA.

More information about how to make a complaint against a member of HRPA

The mandate of the Discipline Committee is to hear allegations of professional misconduct, incompetence or incapacity referred to it from the Complaints and Investigation Committee, deliberate on those matters and apply the appropriate and just remedy to the member who is the subject of the allegation(s).

More information about HRPA’s Discipline Process​​​​​​​​​​​​