The purpose of the Problem-Solving Manager™ is to provide participants with the knowledge and skills they require to become more effective problem solvers. To do this, participants are introduced to the concepts and tools of Effective Intelligence™ (EI). Using the EI framework, Forrest has developed this program to enable users to steer their thinking and the thinking of others as they tackle problems on an individual and team basis. Using The Four Elements of 
Effective Thinking™ Model, participants will solve some business problems they are currently confronting.
Outcome
Improve productivity and effectiveness by making better decisions faster through the use of skilful thinking.
Model
The Four Elements of Effective Thinking™
What you’ll learn from this session:
- Discover Effective Intelligence™ (EI) – how to understand and describe thinking.
- Use EI to identify right thinking.
- Learn how to use a set of provided tools to solve everyday problems in a creative way.
Speaker Biography:
Kim Caughlin, Forrest & Company
Kim Caughlin is Director, Coaching & Facilitation with Forrest & Company. Kim is a seasoned business professional with over 20 years of consulting, sales, marketing and management experience. Her career has been focused on high-growth, fast-paced, innovative markets such as import/export, telecommunications, hi-tech and executive leadership. Kim combines her business acumen with a passion for training, program design, coaching and process facilitating. Her energy, enthusiasm and expertise are sought after in all sectors and at all levels, from senior executives to front-line employees. Kim holds an Honours degree in Philosophy from the University of Western Ontario and a Diploma in Training and Development from the University of Toronto.