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Addressing The Toxic Work Environment: Strategies to Restore Workplace Wellness

​Career GPS Domains: Occupational Health and Safety; HR Leadership

Session Description:

Utilizing a combination of presentation, facilitated discussion and case studies, this interactive session will present the latest theory on the toxic workplace and how to apply these models to real life situations.  Participants will utilize tools and frameworks to analyze real life case situations and develop strategies to implement an ideal workplace.  This session shows how you can assist your leaders in proactively monitoring and addressing such poisonous environments in order to maintain and restore your workplace.

Learning Outcomes:

  • Identify and learn how to respond to signs and symptoms of a toxic work environment
  • Apply an assessment tool to analyze real life case scenarios
  • How to use staged conflict resolution and implement a sustainable dispute resolution process;
  • Learn how to use workplace behavioural expectations to develop sustainable team charters to address a toxic workplace and restore positive team relations
  • Discuss trends and developments in managing workplace conflict, poisoned work environment, conflict management systems, and best practices.

Speaker Bio:

Anne Grant, President, AEG Dispute Resolution Services Inc.

Anne E. Grant, LLB, LLM (ADR), C. Med, is President of AEG Dispute Resolution Services Inc., which also operates under the name Mediated Solutions. Since 1994, Anne has assisted individuals and organizations in managing conflict and resolving disputes. She specializes in workplace investigations as well as addressing poisoned work environment issues through workplace restoration processes. Qualified in nursing, law and mediation, Anne holds the national designation of Chartered Mediator and obtained her Masters-in-Law in ADR from Osgoode Hall Law School in 1997. She teaches as a member of the Queens IRC faculty.

Currently President of the ADR Institute of Ontario, Anne was the recipient of the Ontario Bar Association annual Award of Excellence in Alternative Dispute Resolution in 2007 and received an Excellence in Teaching Award from the University of Toronto in 2003. Anne has published nationally in ADR and is the author of the 2001 book Dispute Resolution in the Insurance Industry. In 2006, she travelled to Bangladesh to provide ADR training as part of a CBA/CIDA initiative.

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March 18, 2014
9:00 AM - 12:00 PM​
Domain (Primary)
Occupational Health & Safety
Event Type
Recertification Points

Recertification Points 

3 Hours
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HRPA Learning Centre
150 Bloor Street West
Suite 200
Toronto, ON
M5S 2X9
HRPA Members: $200 + Taxes
Non-Members: $300 + Taxes
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