Medical or Personal Emergency Policy
HRPA considers a medical emergency to be an unplanned medical event that arises within 48 hours of the scheduled exam and prevents candidates from taking the exam. If you choose to write the exam, even if you do not complete the exam, you will be deemed to have written the exam. To be more precise, if you are present in the examination room when the exam begins, you will be deemed to have written the exam.
A medical or personal emergency may apply to candidates themselves or to one of the candidate’s immediate family members (spouse, child or parent). Medical events and personal emergencies that can be anticipated as occurring on or near the exam date in which candidates can schedule, reschedule or cancel the exam are not considered medical emergencies. Inability to take the exam due to workload or work conflicts or inability to properly prepare for the exam are not considered emergencies.
Medical or personal emergency refund requests must be made in writing and mailed, faxed or e-mailed to the HRPA Office of the Registrar at registrar@hrpa.ca within five business days of the missed exam and must include a description of the situation and documentation of the emergency or extenuating circumstance. Requests for refunds because of medical or personal emergencies are reviewed on a case-by-case basis. Candidates will be notified by e-mail of the outcome of the request.