Date Time Speaker Room
Friday, February 03, 201210:25 AM - 11:15 AM
Viki Scott, President and Principal Consultant


Managing injuries, illness and disability in the workplace is challenging and important work. This session introduces an integrative, interest-based workplace model to assist you in developing an effective, results-based accommodation program for physical and mental disabilities. Discover how your union can be a valuable asset in helping design, develop and implement a workplace early and safe return and workplace accommodation program, risk management initiatives, preventative programs and more.


  • Gain a better understanding of the importance of engaging bargaining agent representatives in the design, development and implementation of a workplace accommodation program
  • Take away an effective workplace model for managing early and safe return to work and workplace accommodation
  • Examine best-practice processes, resources and tools for implementing a workplace accommodation program
  • Appreciate how this approach could be considered a cultural change initiative in historically combative workplace environments
  • Learn how to meet your due diligence obligations under the Human Rights Code, the Workplace Safety and Insurance Act, the Occupational Health and Safety Act and your collective agreement


Viki Scott is the president and principal consultant of Scott & Associates Inc., a human resources consulting firm which provides solutions to Canadian-based companies, with a concentration in labour management relations, health and safety compliance, absence and attendance management, business continuity planning and conflict management.

Viki has an extensive history with both the public and private sectors, primarily in unionized environments.  Her leadership positions include the Ontario Ministry of Community Safety and Correctional Services, Workplace Health and Safety Agency, OPSEU and Extendicare, Canada.   In addition, she was a national practice leader at Watson Wyatt Worldwide and a senior manager with KPMG LLP, where she directed and led a high-performance team supplying direct technical consulting services to employers, concentrating in the areas of labour management relations, occupational health and safety, absence and attendance and human resource management consulting. She also has had the privilege of being a chief of staff and senior advisor to an Ontario cabinet minister.
Viki has a particular expertise in labour-management relations and has been successful in introducing workplace interest-based consensus models for managing identified areas of conflict.  She has developed strong working relationships with the various government labour agencies and has an in-depth knowledge of federal and provincial workplace statutes. She has presented cases before the Workers Compensation Appeals Tribunal, Labour Relations Board, Grievance Settlement Board, Pay Equity Commission and the Human Rights Commission.  Viki has also worked with various employers in meeting occupational health and safety due diligence compliance in Canadian (provincial and federal), American and European jurisdictions. She has developed standardized assessment and diagnostic tools that are used for identifying and minimizing risks. One of her many accomplishments is that in her capacity as the senior development officer with the Ontario Workplace Health and Safety Agency, she was responsible for the development of the occupational health and safety certification program. Viki has worked with a wide range of bargaining agents such as CAW, OPSEU, CUPE, AMAPCEO, USWA, UFCW, PSAC, OLBEU, SEIU and the Teamsters Union. 

Viki has received order in council appointments (Ontario cabinet) for the North York Board of Health and the Toronto Hospital Community Advisory Board, held executive positions with the Canadian Association of Rehabilitation Professionals, the Ontario Association of Rehabilitation Professionals and the Canadian Association for Disability Management Coordinators. She is a member of HRPA, the Society for Human Resources Management, the ADR Institute of Canada, the Ontario Bar Association ADR Section (affiliate), the ADR Institute of Ontario, the Canadian Industrial Relations Association, the Association for Conflict Resolution, the Conflict Resolution Network of Canada, the Association for International Arbitration, the International Association on Workplace Bullying and Harassment, the National Association of Safety Professionals, the Canadian Society of Safety Engineering, the National Case Management Network, the Case Management Society of America, the Vocational Rehabilitation Association of Canada, the Vocational Rehabilitation Association of Ontario, the Canadian Association of University Teachers, the International Federation of University Women, the Canadian Federation of University Women, the Canadian Pain Society, the Women’s Executive Network and is an associate member of the Canadian Society of Medical Evaluators. She is a member of the Humber River Regional Hospital board of directors and quality assurance committee. She is also a member of the Toronto Board of Trade and the St Thomas & District Chamber of Commerce.